1. Description of Services

NexusAI provides:

• Strategic business audits identifying AI and automation opportunities
• Matching and placement of trained AI Implementation Specialists with client businesses
• Training and certification programs for specialist applicants
• 60-day post-placement performance monitoring
• Related consulting and support services

2. Eligibility

You must be at least 18 years old and legally capable of entering into a binding contract to use our Services. By using the Services, you represent and warrant that you meet these requirements.

3. Specialist Applicants

Individuals applying to become AI Implementation Specialists agree to:

• Provide accurate and truthful information in applications and assessments
• Complete required training and capstone evaluations
• Submit to skill verification and reference checks
• Maintain confidentiality of training materials, frameworks, and proprietary content

Acceptance into the program is at our sole discretion. Completion of training does not guarantee placement with a client.

4. Client Engagements

Clients engaging NexusAI for placement services are subject to a separate Client Placement Agreement that governs the specific terms of placement, fees, replacement guarantees, and obligations. The Client Placement Agreement controls in the event of any conflict with these Terms.

5. Fees and Payment

Service fees are disclosed prior to engagement. All fees are due according to the payment schedule set forth in the applicable agreement. All fees are non-refundable unless explicitly stated otherwise. Failure to pay may result in suspension or termination of Services.

6. Replacement Guarantee

NexusAI offers a 60-day replacement guarantee on placed specialists, with a maximum of two (2) replacements (three placements total) within the original 60-day period. Full terms are governed by the Client Placement Agreement.

7. Specialist Engagement

Placed specialists are independent contractors of the client. NexusAI is not the employer of any specialist and bears no employment-related obligations. Clients are responsible for managing the working relationship, providing necessary tools and software access, and compensating specialists directly at the agreed rate.

8. Intellectual Property

Our IP. All content, training materials, frameworks, methodologies, software, and trademarks used in our Services are the exclusive property of The Content Machine LLC and protected by intellectual property laws. You may not copy, distribute, modify, reverse engineer, or create derivative works without our written permission.

Your IP. All work product created by a placed specialist for a client during the engagement is the property of the client.

9. User Conduct

You agree not to:

• Use the Services for any unlawful purpose
• Submit false, misleading, or fraudulent information
• Attempt to gain unauthorized access to our systems or other users' accounts
• Interfere with the operation of our Services
• Solicit, hire, or directly contract with other NexusAI specialists outside the platform without going through our placement process
• Reproduce or redistribute our training materials, frameworks, or proprietary content

10. Confidentiality

You agree to maintain the confidentiality of any non-public information shared by NexusAI, including business processes, pricing, training materials, and specialist data. This obligation survives termination of these Terms.

11. SMS Program Terms

Program Description. NexusAI offers an SMS communication program to deliver appointment confirmations, reminders, follow-ups, and consultation-related messages to users who have opted in via our audit booking form or other documented consent method.

Message Types. Messages include but are not limited to:

• Appointment confirmations and reminders
• Follow-up communications related to scheduled consultations
• Service updates and informational messages

Message Frequency. Message frequency varies based on your interactions with our Services. You will not receive messages outside of those related to your scheduled consultation or engagement.

Message and Data Rates. Message and data rates may apply. Charges are billed by and payable to your mobile service provider. Contact your carrier for details on your messaging plan.

Opt-Out Instructions. You may opt out of SMS messages at any time by replying STOP to any message you receive. After replying STOP, you will receive a confirmation message and will not receive further SMS communications. To opt back in, reply START. For help, reply HELP at any time.

Carrier Liability Disclaimer. Carriers (including but not limited to AT&T, Verizon, T-Mobile, Sprint, and others) are not liable for delayed or undelivered messages. NexusAI is not responsible for any costs, charges, or fees associated with your mobile service plan.

Privacy Policy. Your phone number and SMS opt-in data are governed by our Privacy Policy. We do not share, sell, or rent SMS opt-in information to third parties.

Support. For questions about our SMS program, contact us at [email protected].

12. Disclaimer of Warranties

OUR SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED. WE MAKE NO WARRANTIES THAT THE SERVICES WILL MEET YOUR REQUIREMENTS, BE UNINTERRUPTED, ERROR-FREE, OR PRODUCE SPECIFIC BUSINESS RESULTS. WE DO NOT GUARANTEE ANY PARTICULAR REVENUE, TIME SAVINGS, OR OUTCOMES FROM ENGAGEMENTS WITH PLACED SPECIALISTS.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL THE CONTENT MACHINE LLC, ITS OFFICERS, EMPLOYEES, OR AFFILIATES BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS OR LOST BUSINESS OPPORTUNITIES, ARISING FROM YOUR USE OF THE SERVICES.

OUR TOTAL AGGREGATE LIABILITY UNDER THESE TERMS SHALL NOT EXCEED THE TOTAL AMOUNT YOU HAVE PAID TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless The Content Machine LLC, its officers, employees, and affiliates from any claims, damages, losses, or expenses (including reasonable attorneys' fees) arising from (a) your use of the Services, (b) your breach of these Terms, (c) your violation of any third-party rights, or (d) your relationship with any placed specialist.

15. Termination

We may suspend or terminate your access to the Services at any time, with or without notice, for conduct that violates these Terms or is otherwise harmful to our business or other users. Upon termination, all provisions that by their nature should survive (including IP, confidentiality, liability, and indemnification) will remain in effect.

16. Governing Law

These Terms are governed by the laws of the State of Wyoming, without regard to its conflict-of-law principles.

17. Dispute Resolution

Any dispute arising from these Terms or your use of the Services shall be resolved exclusively through final and binding arbitration administered under the rules of the American Arbitration Association (AAA), conducted in the State of Wyoming. You waive any right to participate in a class action or representative proceeding.

18. Changes to Terms

We may update these Terms at any time. The "Last Updated" date at the top reflects the most recent revision. Material changes will be communicated via email or prominent notice on our website. Continued use of the Services after changes constitutes acceptance of the updated Terms.

19. Severability

If any provision of these Terms is found to be unenforceable, the remaining provisions will remain in full force and effect.

20. Entire Agreement

These Terms, together with our Privacy Policy and any applicable Client Placement Agreement or Specialist Agreement, constitute the entire agreement between you and us regarding the Services.

21. Contact Us

If you have questions about these Terms, contact us at: