1. Information We Collect

We collect information you provide directly to us, information collected automatically, and information from third parties.

Information you provide:

• Name, email address, phone number, and company information when you submit forms, schedule audits, or apply to our specialist program
• Business details, pain points, current tools, and goals shared during audits and consultations
• Application data including work history, AI experience, resumes, and assessment responses
• Payment information (processed securely through third-party payment providers)
• Communications you send to us via email, phone, text, or chat

Information collected automatically:

• IP address, browser type, device information, and operating system
• Pages viewed, links clicked, time spent on pages, and referring URLs
• Cookies, pixels, and similar tracking technologies

Information from third parties:

• Marketing platforms, advertising networks, and analytics providers
• Public records and professional networks (e.g., LinkedIn) for specialist verification

2. How We Use Your Information

We use the information we collect to:

• Provide, operate, and improve our Services
• Match clients with AI Implementation Specialists
• Communicate with you about audits, placements, applications, and updates
• Send marketing emails, newsletters, and offers (you may opt out at any time)
• Process payments and fulfill placement obligations
• Conduct background screening and skills verification of specialist applicants
• Analyze usage patterns to improve our website and offerings
• Comply with legal obligations and protect our rights

3. How We Share Your Information

We do not sell your personal information. We may share your information with:

• Service providers — payment processors, email platforms, CRM tools, scheduling software, and analytics providers who help us operate our Services
• Specialist candidates — limited business information shared during the matching process so candidates can prepare for interviews
• Clients — applicant information including resumes and assessments shared with prospective clients during placement
• Legal compliance — when required to comply with applicable law, regulation, legal process, or government request
• Business transfers — in connection with a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction

SMS data is excluded from sharing. Phone numbers and SMS opt-in consent data are never shared, sold, or rented to any third party for marketing or promotional purposes. See Section 14 for full SMS communication terms.

4. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze site usage, and deliver targeted advertising. You can control cookies through your browser settings. Disabling cookies may impact certain features of our Services.

We use Meta Pixel, Google Analytics, and similar tools to track conversions and user behavior. These services have their own privacy policies governing their data practices.

5. Data Retention

We retain personal information for as long as necessary to provide our Services, comply with legal obligations, resolve disputes, and enforce agreements. When information is no longer needed, we securely delete or anonymize it.

6. Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission over the internet or electronic storage is 100% secure. We cannot guarantee absolute security.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your information
• Object to or restrict certain processing
• Opt out of marketing communications
• Request a copy of your data in a portable format

To exercise these rights, contact us at [email protected].

8. Marketing Communications

You may opt out of marketing emails at any time by clicking the "unsubscribe" link in any email or contacting us directly. Even after opting out, you may continue to receive transactional or service-related communications.

9. Children's Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child, we will delete it promptly.

10. Third-Party Links

Our Services may contain links to third-party websites. We are not responsible for the privacy practices of those sites. We encourage you to review their privacy policies before sharing information.

11. International Users

Our Services are operated from the United States. If you access our Services from outside the U.S., your information will be transferred to and processed in the United States, where data protection laws may differ from those in your jurisdiction.

12. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last Updated" date at the top reflects the most recent revision. Continued use of our Services after changes constitutes acceptance of the updated policy.

13. SMS Communications

SMS Opt-In and Consent. If you provide your phone number through our website, audit booking form, or other consent-based opt-in mechanism, you may receive SMS messages from NexusAI. These messages include appointment confirmations, reminders, follow-up communications, and updates related to your consultation or engagement. Message frequency varies. Message and data rates may apply.

Opt-Out. You may opt out of SMS messages at any time by replying STOP to any message. Reply HELP for help.

No Sharing of SMS Data. We do not share, sell, or rent your phone number, SMS opt-in information, or consent data to any third party for their marketing or promotional purposes. SMS opt-in data is used solely for direct communication between NexusAI and you regarding your consultation and related services. Phone numbers and SMS consent are excluded from any data sharing arrangements with third-party service providers, advertising networks, or affiliates.

Carriers. Carriers are not liable for delayed or undelivered messages. Supported carriers include but are not limited to AT&T, Verizon, T-Mobile, and Sprint.

14. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, contact us at: